BDC Boot Camp is the only Train-the-Trainer school that enables the attendee to actually produce results while learning. This class is designed to help the organization create the vision and culture needed for a Business Development practice to be profitable.
More InfoNot hitting your numbers? Come join Boot Camp for real BDC experience and let the numbers speak for themselves!
It is an intense 5 day interactive workshop for all levels of dealership staff. The first 3 days of BDC Bootcamp revolves around intense technique training coupled with live phone time where your attendees schedule appointments and sell cars while away from the dealership. They learn what to say, how to say it, and why to say it.
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THE PDS DIFFERENCE
Key Features and DIRECT benefits of Bootcamp
number of appointments booked for boot camps
WHAT YOU LEAVE WITH
When you spend the week in our BDC learning the behaviors and culture that will allow your BDC to succeed, you learn the theory behind new techniques and processes to use when interacting with every customer, every time, as well as take part in role play sessions for both inbound and outbound calls
Attendees will also participate in LIVE Phone Time sessions every day. The purpose of the phone sessions are to demonstrate that our techniques and processes work in the real world. Our Performance Coaches make LIVE calls and will help you overcome your personal obstacles and customer objections.
Being a part of an active BDC is the first step to help you build a road map to success for your BDC.
BE THE DIFFERENCE!
Who should attend
Reps who are not speakingwith 40 customers per day
Reps who are not setting8-10 appointments per day
Reps who have neverreceived any formal training
Reps who are not making100+ calls per day
Dealerships that have alow show ratio fromscheduled appointments
Dealerships that have noreal departmental processin place
Dealerships whoseappointments that showare not selling
Dealerships that havelow Internet Sales
BDC Representatives/Sales Representative3 days (MON - wed)
Intense technique training on mastering phone skills, effective follow up and objection handling. Focused training on how to set solid appointments that Show & Buy. Daily Role Play activities with onsite coaches and live phone time with your respective customers.
BDC Managers/Sales Managers4.5 days (mon - FRi)
Intense technique training on mastering phone skills, effective follow up and objection handling. Focused training on how to set solid appointments that Show & Buy. Master management strategies for effective lead management, process execution and building campaign calls. Learn training techniques to actively manage daily activities to ensure increased BDC productivity and dealership success.
Executive Management1.5 days (thurs - fri)
Identify and create strategies for managing the daily disciplines that are needed to succeed. Gain understanding of optimal staffing levels needed for a successful BDC. Develop key processes to ensure consistent execution and accountability to take your department to the next level. Identify your “Low Hanging Fruit” and your biggest Road Blocks to create a successful BDC Business Plan to immediately begin taking action over 30-90 Days.
BDC Representatives3 days (MON - wed)
Intense technique training on mastering phone skills, effective follow up and objection handling. Focused training on handling Inbound and Outbound Calls to ensure scheduling of solid appointments that Show. Daily Role Play activities with onsite coaches and live phone time with your respective customers.
BDC Managers/Service Managers/
Service Advisors 4.5 days (mon - FRi)
Intense technique training on mastering phone skills, effective follow up and objection handling. Focused training on handling Inbound and Outbound Calls to ensure scheduling of solid appointments that Show. Learn proven success strategies and processes for effective BDC implementation and daily management.
Executive Management1.5 days (thurs - fri)
Identify and create strategies for managing the daily disciplines that are needed to drive success. Gain understanding of optimal staffing levels needed for a successful BDC. Develop key processes to ensure consistent execution and accountability to take your Service department to the next level. Identify your “Low Hanging Fruit” and your biggest Road Blocks to create a successful BDC Business Plan to immediately begin taking action over 30-90 Days.
Ready to take thenext step?
Give us a call today at1.800.265.1855
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What Attendees say
Boot Camp Agenda
First 3 Days
Intense Technique Training
You will learn what to say, how to say it and most important, what the client hears. This technique training is coupled with LIVE phone time… making live calls to your respective client base from our facility to schedule appointments.
Management Days
Train the Trainer
Managers of all levels will learn how a successful BDC should be implemented and managed on a daily basis. You will learn to execute on daily disciplines, process execution, and master proven strategies to take your department to the next level.
First 3 Days
Intense Technique Training
You will learn what to say, how to say it and most important, what the client hears. This technique training is coupled with LIVE phone time… making live calls to your respective client base from our facility to schedule appointments.
Management Days
Train the Trainer
Managers of all levels will learn how a successful BDC should be implemented and managed on a daily basis. You will learn to execute on daily disciplines, process execution, and master proven strategies to take your department to the next level.
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16409A Northcross Drive Huntersville, NC 28078