Drive more results; develop a BDC profit center.

At PDS it is our mission to teach and train your staff to develop the skills needed to make your BDC a maximized profit center. BDCTN Training develops the skills your team needs to become BDC Experts. It's your one-stop training solution for growth, success, and profitability.

More Info

The most comprehensive and effective training platform for both sales
and service

Grow your business

Develop a team of Sales and Service BDC Experts with the skills needed to drive more traffic to the dealership

Develop a BDC profit center

Comprehensive, interactive training solution to maximze your success

Improve customer conversion rates

Learn the techniques and skills needed to set more appointments daily

Want to know more about BDCTN?View OuR VIDEO FOR MORE INFORmATION

Build a winning culture

Courses and certifications for all roles in the dealership to ensure a successful BDC process

Training when you want it and where you need it

On demand Web-based platform, Available 24/7

Save Time

Minimize time away from work plans with self-paced,
learning modules

Track individual and team progress

Pinpoint specific skills your team or individuals need to improve or develop

Build a team of top performers

Learn the techniques and develop the skills needed to effectively manage opportunities and set more appointments

Customized Training for the greatest impact

We deliver customized training programs for maximum BDC success

Track your progress

Comprehensive dashboard enables you to quickly view, filter, and analyze training progress at the team or individual levels.


Users successfully completing training are awarded BDC Certification.

We provide training for:

What You Will Learn:

  • Building & Managing your BDC
  • How to Expense the BDC
  • Make it a Profit Center
  • Staffing
  • Compensation
  • Daily Activities
  • Best Practices
  • Goals and Expectations

What You Will Learn:

  • Sales Skills Training
  • Unsold Traffic Follow-up
  • How to Schedule Solid Appointments
  • Prospecting and Referrals
  • Daily Practices to Meet Sales Goals

What You Will Learn:

  • How to Make Inbound Calls and Outbound Calls
  • Objection Handling
  • Internet Inquiries
  • How to Schedule Solid Appointments

Ready to take thenext step?

Give us a call today at1.800.265.1855

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