5-DAY BDC MANAGEMENT BOOT CAMP
This five day high powered workshop was designed exclusively for Salespeople, Sales Managers and all BDC personnel who have the desire to achieve and maintain only the highest level of performance. In this boot camp students work towards levels of PDS Certification through direct application and achievement of setting appointments at their store, obtaining referrals and creating closed sales while working daily from our offices. To watch our graduates leave class on Fridays with an average of 10 – 15 new appointments PLUS 20-25 new references is unbelievably exciting!
To sign up for the 5-Day Business Development Management Boot Camp Workshop, click here. For more information on the 5-Day Business Development Management Boot Camp Workshop, click here.
Upon completion of the course you will be able to successfully answer 45 career altering questions.
You get answers to questions like these:
- List the six steps to maximize a phone-up.
- What are the key characteristics of the greeting?
- List five different times to ask for a referral.
- What are the specific words and phrases you use to ask for a referral?
- List the key phrases used to set a solid appointment.
- List the six sources of business.
- You have been trying unsuccessfully to reach someone by phone. Demonstrate how you would "Word" a post card to generate a response.
- What message should you leave on answering machines for a sold customer? For an unsold customer?
- How do you get past the question "May I ask who's calling?"
- When unsuccessful on your first attempt at asking for referral, what is the correct wording of the follow-up?
- What are the words and phrases used on a specific car call?
- How would you respond to "We have decided to wait"?
- List one example on how to respond to "Give me your best price"
- List one example on how to respond to "Your not giving me enough for my trade-in".
- What is the "15 minute window?"
Download
If you have taken the course and would like to download and print the PDF of the 5 Day BDC Management School, Login to access those files.
To sign up for the 5-Day Business Development Management Boot Camp Workshop, click here. For more information on the 5-Day Business Development Management Boot Camp Workshop, click here.
TO BETTER PREPARE
Please review the PDS videos. It is essential that you bring:
- Your PDS Box (provided if needed)
- All store records of:
- Current prospects
- Recently sold customers
- Orphan-ups
- Recent service customers (RO's)
- Your local phone directory
Traffic Logs Must Be Faxed To You Daily
Be sure that your information contains day-time (work) numbers, at least 150. Bring plenty of vitamins too, because you are going to ROCK-N-ROLL!
Please be sure all return flights are reserved for after 3:00 pm on Friday.
The workshop is held once a month at our training facility. To maximize the effectiveness of this program, class size is limited to a maximum of 25 students. Lunches are provided each day. Workshop hours 8:30am - 5:30pm Monday – Thursday, and 8:30am - 12:30pm on Friday. Please be sure all return flights are reserved for Friday after 3:00pm or Saturday morning. All students should make accommodations through PDS to ensure you receive preferred hotel rates.
PDS has set the standard for Sales and Management Education in the Automotive Industry. Our innovative "Do as I do, not as I say" training methodology is unparalleled. Calling upon over two decades of experience with our tested and proven formulas, PDS has developed and continually refined the Soft Sell/Smart sell approach that has propelled the careers and incomes of over 250,000 Salespeople and Managers beyond their highest expectations.
The only school where 50% of the teaching is the student using the techniques with their own customers, students will make appointments and sell vehicles and service work while at the school. We have conducted this school for over 15 years and it has been the difference for a number of attendees to take it to another level (see testimonial page for details).
Don't misunderstand - what we mean by this is not hard sell, but hard work. This is a one of a kind, hands on workshop – THE ONLY ONE that is so demonstrably results oriented. Students will walk away highly motivated by sales successes achieved while in the workshop and armed with skills and behaviors that will set them apart in your store in the areas of appointment setting, obtaining referrals and repeat sales!
To sign up for the 5-Day Business Development Management Boot Camp Workshop, click here. For more information on the 5-Day Business Development Management Boot Camp Workshop, click here.
General Information
Lunches are provided each day.
Class Schedule
Monday
8:30-9:30
- Introduction
- Expectations
- Inspection of supplies
- Workshop criteria
9:30-10:00
- Priority of calling
- Basic guidelines
10:00-10:15
- Break
10:15-12:30
- Voice mail/answering machine
- Set Solid Appointment
- Unsold Traffic - Lost Sale
12:30 Lunch
1:30-2:45
- Phone time
- Live demo by trainer
2:45-3:00
- Break
3:00-4:30
- Owner Base
- Referral Prospecting House Hold
4:30-5:30
- Role Play
Tuesday
8:30-9:30
- Team meeting
- Missed appointment
- Prospect household
9:30-11:00
- Incoming Call
- Basic steps in coming call
- Handling tough calls
- Objection handling
- Internet follow-up
11:00-11:15
- Break
11:15 - 12:30
- Phone time
- Tape calls
- Live demo by trainer
12:30
- Lunch
1:30-3:15
- SERVICE / INTERNET
- Service Scheduling
- Delinquent service customer
- 1st Service Appointment
- Maintenance Scheduling
3:15-3:30
- Break
3:30-5:00
- Phone time
- Live demo by trainer
- Taped calls
5:00-5:30
- Review results
- Replay taped calls
Wendnesday
8:30-9:00
- Team Meeting
- Review Goals & Results
9:00-10:45
- Role Play
- Phone-ups/Internet
- Unsold traffic
- Owner Base
- Referrals
- Prospecting household
- Lost sale
- Appointment no shows
- Service calls
10:45-11:00
- Break
11:00-12:30
- Phone time
- Tape calls
12:30
- Lunch
1:30-3:30
- Review/Replay taped calls
- Phone-ups/Internet
- Owner Base
- Referrals
- Appointment no shows
- Prospecting household
- Service
3:30-4:30
- Phone Time
4:45 -
- APTITUDE TEST - for all attendees
Thursday
9:00 - 4:30
- 1 Day BDC Management Workshop for all attendees (please see attached agenda for full details)
12:30
- Lunch
4:30-5:30
- Business plan for each dealership
Friday
9:30-10:30
- Round Table Session Objection Handling
- Price shopper
- Trade values
- Specific car
- Interest rates
- No name - No number
- Mileage on used
- "Decided to wait a while"
- Plus any others offered by attendees
10:30-10:45
- Break
10:45-12:00
- Phone time to conclude & manage activity
12:00
- Conclusion of workshop
Monday - Thursday:
Lunch will be provided for you.
Dress Code:
Business casual
Tuition
The tuition for this five-day power packed workshop is $1,995.00 per student. Payment must be guaranteed by credit card prior to class start date. The fee for attending the Management Workshops on Thursday is $995.00 per person.
Guarantee: Proactive Dealer Solutions takes training very seriously and are fully accountable to ensuring the success of our training programs. To read what our clients are saying about us be sure to visit the testimonials page.
Registration
To sign up for the 5-Day Business Development Management Boot Camp Workshop, click here. For more information on the 5-Day Business Development Management Boot Camp Workshop, click here or call 866-762-8001.
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