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Let Biz Dev U manage your training, so you can manage selling and servicing more vehicles

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What Does Biz Dev U Offer?

Biz Dev U is the most extensive online business development training program for automotive sales and service opportunities available today! With hours of video content and over 300 training modules accessible to train all roles. At Biz Dev U, we work with dealerships to increase their profit margins without increasing their marketing budgets. We provide the training for all staff to obtain the skill set and best practices necessary to maximize new and existing opportunities. Our course completion testing & certification offers easy tracking on each employee's training progress. Biz Dev U builds top performing business development teams that sell and service more vehicles.

On Demand 24/7

300+ Modules

Sales & Service

Training for Every Role

Testing & Certification

Biz Dev U for Dealership Management

Dealership Management

Maximize your sales and service profits by implementing successful business development strategies and best practices while holding your team accountable to execute.

BDM

Maximize every sales opportunity within your service department and create the best service experience possible without overworking your staff.

Sales Manager

Learn process and strategies to ensure that all sales opportunity are being properly handled, enabling Sales Managers to monitor their staff with ease to ensure profitability and maintain accountability.

Service Manager

Maximize your sales and service profits by implementing successful business development strategies and best practices while holding your team accountable to execute.

Agent

Maximize every sales opportunity within your service department and create the best service experience possible without overworking your staff.

Sales Rep

Learn process and strategies to ensure that all sales opportunity are being properly handled, enabling Sales Managers to monitor their staff with ease to ensure profitability and maintain accountability.

Service Advisor

Learn process and strategies to ensure that all sales opportunity are being properly handled, enabling Sales Managers to monitor their staff with ease to ensure profitability and maintain accountability.

Receptionist

Learn process and strategies to ensure that all sales opportunity are being properly handled, enabling Sales Managers to monitor their staff with ease to ensure profitability and maintain accountability.

Floor Manager

Learn process and strategies to ensure that all sales opportunity are being properly handled, enabling Sales Managers to monitor their staff with ease to ensure profitability and maintain accountability.

Internet Manager

Learn process and strategies to ensure that all sales opportunity are being properly handled, enabling Sales Managers to monitor their staff with ease to ensure profitability and maintain accountability.

Marketing Manager

Learn process and strategies to ensure that all sales opportunity are being properly handled, enabling Sales Managers to monitor their staff with ease to ensure profitability and maintain accountability.

Our Platform Supercharges Employee Performance and Training Through Digital Learning, Motivation, and Real Time Feedback.

Course Categories

Business Development 101

Business Development 101

Complete training module on Business Development, how successful departments function, and setting goals and expectations.

Phone Skills Mastery

Phone Skills Mastery

Become an expert at mastering your phone skills, and how to enhance the customer experience, maximize every opportunity and best practices.

Chat Skills Mastery

Chat Skills Mastery

Learn the components of a solid chat process with a module dedicated to becoming a master at chat and understanding the logic behind it.

Text Skills Mastery

Text Skills Mastery

A complete training program to teach the skills and theory behind successfully texting prospects in today's market.

Theory of Appointment Setting

Theory of Appointment Setting

Become a master at appointment setting strategies. Learn same day appointment setting, identifying a solid appointment and using questions to funnel.

Incoming Calls

Incoming Calls

Learn how to properly greet and qualify inbound calls while obtaining lead details and also set more appointments.

Follow Up

Follow Up

Courses on setting an effective follow up process in place and how to handle unappointed, unsold or missed opportunities.

Generating Leads with Proactive Campaigns

Generating Leads with Proactive Campaigns

Learn how to generate more leads through stragtegic campaigns as well as theory, mechanics and scripting.

Handling Objections

Handling Objections

Overcome customer concerns and objections and how to handle price, payment/down payment, credit, trade and/or selection rebuttals.

Floor Management

Floor Management

Trainings cover successful floor process, opportunity identifiers, follow up, management engagement and accountability.

Internet Response Mastery

Internet Response Mastery

Becoming a master handling the communications. Courses are broken out to cover the theory, process, messaging and email.

Lead A Top Performing Team

Lead A Top Performing Team

Classes that empower managers on proper processes, goals and expectations so the your team understands the importance of success.

What People Are Saying

"They teach you so many things! Very good for a dealership with no BDC process in place or a good tool for those who currently have one because they teach proper staffing, best practices, and ideas for growth."

Kyle Harrison

Assistant Internet Manager, Lester Glenn Auto Group

"Our recent association with Proactive Dealer Solutions took our BDC to a whole new level of success. The in-house- training, comprehensive software, and well defined metrics allowed us to increase our year over year sales by over 30%."

Michael Brill

President, B & B Automotive, Inc.

"The results have been great and I'm applying more of what I learn every day. We saw our BDC appointments, and sales from those appointments grow 20% in December. I've been planning to write you all and let you know what I've learned has helped us and how I plan to implement even more changes!"

Angela Lowe

Business Development Manager, Hendrick Motors of Charlotte

"One of the first things Hendrick Automotive Group did was to bring in PDS to remake and guide our BDC. PDS was instrumental in helping us take a struggling dealership to #1 in the region."

Ed Keady

General Manager, Hendrick Motors of Charlotte

"We increased our sales by 28% and service by 24% just by getting our staff certified on the BDC Training Network. And, with reinforcement training from the real-time coaching alerts, we've been able to keep our staff performing at this level."

Frank Moody

General Manager, Courtesy Chevrolet - Louisville, KY

"BDC Central has taken our business development initiative to the next level by ensuring every lead is handled correctly and followed-up with. We could not live without the Coaching Alerts, Missed Opportunity Alerts and the ongoing support from our Success Manager."

Mike Bowsher

Dealer Principle, Carl Black Automotive Group - Nashville, TN

"BDC Central allows us to run our business development initiative in real-time. Not only does it monitor and train our staff but alerts managers automatically of anything they need to take action on, so that all our customers receive exceptional customer service."

Rick Finney

Director of Service, DeNooyer Chevrolet - Albany, NY

"BDC Central is like having your own virtual coach that manages your business development initiative. It has helped us take our under-performing BDC to another level. Our sales have increased from 150 to now over 300."

Omar Rodriguez

Managing Partner, Carl Black Chevy Buick GMC of Orlando - Orlando, FL

"We always wanted an in-house BDC but just didn't know how to do it. The team from Proactive helped us structure the room, find and train the right people and still, today, continue to help our BDC progress and grow. It's a turnkey solution!"

Michael Hoopes

General Manager, Marine Chevrolet - Jacksonville, NC

Learn More

Give the skills and confidence your staff needs to sell and service more vehicles.
Ask a BDC Expert how we can help.

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