The leading BDC Training & Performance Tool
“BDC Central has allowed us to increase our sales by 28% and service by 24% just by getting our staff certified on Biz Dev U. And, with reinforcement training from the real-time coaching alerts, we’ve been able to keep our staff performing at this level.”
"BDC Central allows us to run our business development initiative in real-time. Not only does it monitor and train our staff but alerts managers automatically of anything they need to take action on so that all our customers receive exceptional customer service."
"BDC Central has taken our business development initiative to the next level by ensuring every lead is handled correctly and followed-up with. We could not live without the Coaching Alerts, Missed Opportunity Alerts and the ongoing support from our Success Manager."
"BDC Central is like having your own virtual coach that manages your business development initiative. It has helped us take our under-performing BDC to another level. Our sales have increased from 150 to now over 300."
✓ Automatically tracks and monitors staff’s activity and performance
✓ Holds your team accountable and ensures they meet daily expectations
✓ Easy to understand performance metrics makes it easy to effectively manage your team and keep them focused on booking appointments
✓ Actionable Reports Available Anytime, Anywhere
From onboarding, process implementation and reinforcement, to interpretation of metrics, identifying areas of opportunity, coaching the BDM and BDR’s, and ongoing evaluation, the Account Manager is a dealership’s personal coach each step of the way.
✓ Identify top performing lead sources so you can generate more of them
✓ Monitor how well your staff is handling those expensive lead opportunities
✓ Stop wasting money on advertising sources that don’t drive quality traffic
✓ Save more deals with our Missed Opportunity alerts to managers
✓ Curriculums and Certification for every role at the dealership
✓ Sales & Service
✓ Over 300+ modules and activities
✓ On demand 24/7/365
✓ Improve client communication, increase appointment ratios and drive more traffic to your dealership by improving your staff’s technique.
✓ Refine your Internet lead follow-up process
✓ Evaluate and improve the effectiveness of your staff’s communication with clients
✓ Our coaches provide your staff detailed feedback and coaching on areas of improvement
✓ Your BDI is based on your P.A.S.T – Performance. Activity. Skill. Training.
✓ What’s your BDI?