Proactive Dealer Solutions has worked hard to become a provider of the best automotive software solutions in the industry. We’ve developed solutions that every auto retailer needs to succeed and exceed its goals. Our auto dealer software covers the gamut of needs an auto retailer will have in their efforts to become the leader of their market. With so much to offer, we think it wise to help guide you through the different options and explain how they can best help your BDC.
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The industry-leading digital voice assistant that delivers the perfect solution to handle & appoint inbound service calls for dealers. Along with dependable after-hours and high-volume call handling and scheduling with human-level understanding of intent & emotion, Brooke.ai is the most advanced automotive software solution for improving CX while reducing operating costs. Steer conversations naturally to allow callers the simplest and most organic experience without tying up live agents. This auto dealer software resource means better customer experiences with the added benefit of allowing your team more free time to focus on other revenue-generating activities.
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Our call management solution is built specifically to help auto dealers better manage their phones. Efficiently handle and manage inbound calls with automatic evaluation and scoring, using advancements in artificial intelligence. This tool allows you to coach your already skilled staff so they can even more effectively handle calls. When correction is needed, CallerCX notifies managers that calls were mishandled so that future experiences can be improved. This automotive software solution allows for the best online phone skills training available in the auto dealer industry.
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As the only comprehensive BDC management tool with end-to-end solutions for training, monitoring, supporting, and developing staff, BDC Central is the best training and performance management tool available to automotive retailers. Enabling your to better train and lead your BDC staff to enhance performance and increase productivity and high-quality results. Close more deals with better skills and best practices. Our BDC software allows you to track and monitor performance with automated coaching, while call tracking helps guide your efforts towards the most valuable customers.
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As a value-added extension for your services, Virtual BDC is the perfect solution for busy dealers needing help handling calls and booking service appointments. Our team can handle calls on your behalf, enabling you to focus on other revenue-generating activities. Our automotive call center increases your profitability and CX with increased customer retention, streamlined response times, and improved customer loyalty. Our team of dedicated and highly-trained specialists manage your customer communications for you to improve retention and profitability for your dealership.
Learn More
As a value-added extension for your services, Virtual BDC is the perfect solution for busy dealers needing help handling calls and booking service appointments. Our team can handle calls on your behalf, enabling you to focus on other revenue-generating activities. Our automotive call center increases your profitability and CX with increased customer retention, streamlined response times, and improved customer loyalty. Our team of dedicated and highly-trained specialists manage your customer communications for you to improve retention and profitability for your dealership.
Learn More
Using the first and best of automotive AI speech analytics, Proactive Dealer Solutions allows you to use AI-powered insights from years of experience in the automotive industry to incorporate artificial intelligence, natural language processing, and machine learning to guide your dealership in the use of real data to better your business. Our custom API is easily implemented to gather near real-time information with machine learning, predictive intelligence, sentiment analysis, and natural language process. This level of detailed information allows you to connect your campaigns to the highest generators of revenue, optimize advertising, convert more calls, lower costs, and better understand your customer’s experience. The speech analytics in this auto dealer software even offers the classification of calls, scoring of your phone agent’s skills, predicting outcomes, and providing details on failed calls.
Learn More
The industry-leading digital voice assistant that delivers the perfect solution to handle & appoint inbound service calls for dealers. Along with dependable after-hours and high-volume call handling and scheduling with human-level understanding of intent & emotion, Brooke.ai is the most advanced automotive software solution for improving CX while reducing operating costs. Steer conversations naturally to allow callers the simplest and most organic experience without tying up live agents. This auto dealer software resource means better customer experiences with the added benefit of allowing your team more free time to focus on other revenue-generating activities.
Learn More
Our call management solution is built specifically to help auto dealers better manage their phones. Efficiently handle and manage inbound calls with automatic evaluation and scoring, using advancements in artificial intelligence. This tool allows you to coach your already skilled staff so they can even more effectively handle calls. When correction is needed, CallerCX notifies managers that calls were mishandled so that future experiences can be improved. This automotive software solution allows for the best online phone skills training available in the auto dealer industry.
Learn More
As the only comprehensive BDC management tool with end-to-end solutions for training, monitoring, supporting, and developing staff, BDC Central is the best training and performance management tool available to automotive retailers. Enabling your to better train and lead your BDC staff to enhance performance and increase productivity and high-quality results. Close more deals with better skills and best practices. Our BDC software allows you to track and monitor performance with automated coaching, while call tracking helps guide your efforts towards the most valuable customers.
Learn More
As a value-added extension for your services, Virtual BDC is the perfect solution for busy dealers needing help handling calls and booking service appointments. Our team can handle calls on your behalf, enabling you to focus on other revenue-generating activities. Our automotive call center increases your profitability and CX with increased customer retention, streamlined response times, and improved customer loyalty. Our team of dedicated and highly-trained specialists manage your customer communications for you to improve retention and profitability for your dealership.
Learn More
As a value-added extension for your services, Virtual BDC is the perfect solution for busy dealers needing help handling calls and booking service appointments. Our team can handle calls on your behalf, enabling you to focus on other revenue-generating activities. Our automotive call center increases your profitability and CX with increased customer retention, streamlined response times, and improved customer loyalty. Our team of dedicated and highly-trained specialists manage your customer communications for you to improve retention and profitability for your dealership.
Learn More
Using the first and best of automotive AI speech analytics, Proactive Dealer Solutions allows you to use AI-powered insights from years of experience in the automotive industry to incorporate artificial intelligence, natural language processing, and machine learning to guide your dealership in the use of real data to better your business. Our custom API is easily implemented to gather near real-time information with machine learning, predictive intelligence, sentiment analysis, and natural language process. This level of detailed information allows you to connect your campaigns to the highest generators of revenue, optimize advertising, convert more calls, lower costs, and better understand your customer’s experience. The speech analytics in this auto dealer software even offers the classification of calls, scoring of your phone agent’s skills, predicting outcomes, and providing details on failed calls.
Learn More
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